Our service promise to you:
Same-day shipping via UPS/UPS Express when an order is received by
3:00 p.m. (Monday through Thursday) or 1:00 p.m. (Friday)
(Please contact us by phone if you would like express shipping service – a pro rata surcharge will be applied.)
You may place your order by fax, email (or with our contact form) or by phone with our Customer Service, who can answer any questions you have.
You can reach an inside sales representative by phone at:
+49 (0) 22 06 / 90 81-11
Our fax number: +49 (0) 22 06 / 90 81-13
Our email address: firstname.lastname@example.org or fill out our contact form >>
Goods may be returned in most cases. However, please note the following for the return shipment of goods:
We are unable to issue credit or full credit for a return shipment if these conditions are not met.
Please note that in most cases, a processing fee of 15% of the goods value will be charged for return shipments.