Terms and Conditions

Our service for you:

• Order acceptance daily until 15:00 CET.
• Next day dispatch with UPS or alternative.
• Delivery, as a rule, asap - depending on the carrier and the mode of dispatch.
• Freight charges have to be paid by the customer.
• With only a few exceptions, all articles can be delivered immediately. Should it happen that we cannot deliver straight away, you will be informed when the order is placed.

You may place your order by Fax, or by phone to a member of our staff, who will also be able to advise you should there be need.


Our Fax Number:                                    +49 2206/ 9081-13

A member of staff is available at:            +49 2206/ 9081-0

+49 2206/ 9081-11
+49 2206/ 9081-12

We will always do our utmost to offer you the best service within our possibilities. If, however, you do have cause to complain, please do not hesitate to contact us to rectify the mistake and avoid it in the future.

Please keep in mind, that we have distributors in several countries world wide.

In the case that your country belongs to those, you have to communicate directly with them. For further informations you can also use the above phone numbers.